Your voice matters

Make a complaint

Raise a concern about a service, facility, staff conduct or academic matter. You can track it with your reference number.

Fields marked * are required.

About you

I am a

Choose the option that describes you.

Submit anonymously

We won't ask for your name or contact details. You will get a private PIN to track progress.

Full name

Enter your name.

Student or staff number (if any)

Email address

Enter a valid email address.

Phone number

Enter a valid phone number.

Give an email or phone number so we can update you and so you can track this complaint.

Preferred way to contact you

Your complaint

What is it about?

Choose a category.

When did it happen? (optional)

Enter a valid date.

How urgent is this?

NormalA service problem that needs fixing. Affects my studies or work nowFor example exams, results, fees deadlines or access to classes. Safety, harassment or discriminationHandled first, with senior staff alerted immediately.

Department concerned (optional)

Course (optional)

Short summary of your complaint

Enter a short subject (at least 5 characters).

What happened?

Describe what happened, where and when, who was involved (if relevant), and what outcome you would like.

Please write at least 10 characters.

Attachments (optional)

Up to 3 files, 5 MB each. Allowed: PDF, JPG, JPEG, PNG, DOC, DOCX.

How did you learn about Langata TVC? (optional)

Choose how you learned about us.

Home county

Choose your home county.

This helps the college understand who it serves and which channels reach people. It is optional and never affects your submission.

I agree that the college may use the information in this form to handle my submission, as described in the privacy notice.

Please tick this box to continue.

What happens next

You get a reference number straight away (and a PIN if you stay anonymous).
Your complaint is routed to the responsible department.
We aim to respond within 7 days, sooner for urgent matters.
Track progress at any time on the tracking page.

Your privacy

Only staff handling your submission can see it. You can submit anonymously.

Looking to apply? Applications are made only on apply.langatatvc.ac.ke.